=== AI Powered Knowledge Base Documentation, Articles and FAQ with AI Chat, AI Search, and Import/Export ===
Author URI: https://www.echoknowledgebase.com/about-us/
Plugin URI: https://www.echoknowledgebase.com/
Contributors: echoplugins
Donate link: https://www.echoknowledgebase.com
Tags: knowledge base, documentation, ai, chatbot, faq
Requires at least: 5.3
Tested up to: 6.9
Requires PHP: 5.6
Stable tag: 15.900.0
License: GPLv3 or later
License URI: http://www.gnu.org/licenses/gpl-3.0.html

A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.

== Description ==

Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It has built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.

Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.


## FREE AI FEATURES

* **AI Content Analysis**: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including:
  * **Tags Analysis** - Optimize article tags and categories for better organization and SEO
  * **Readability Score** - Evaluate content clarity and structure with AI assistance
[Learn more.](https://www.echoknowledgebase.com/documentation/content-analysis/)

* **AI Chat (Chatbot)**: Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.

* **AI Search**: When users search, results show relevant KB articles plus an 'Ask AI' button to dive deeper with the same query.

* **AI Training Data**: Easily choose which KB articles to include in AI training, so responses stay accurate and on-brand.


## FREE KB FEATURES

* **Frontend Visual Editor**: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.

* **Pre-made Layout Designs**: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you'll find the perfect look for your site.

* **Table of Contents (TOC)**: Enhance navigation with a customizable table of contents on article pages for better user experience.

* **Deep Content Organization**: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.

* **Article Views Counter**: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.

* **Most Popular and Recent Articles**: Display lists of articles by popularity and recent publication to guide readers to trending and new content.

* **FAQs Layout and Shortcode**: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.

* **Fast Search Bar**: Enable users to find articles quickly with an AJAX-powered search bar.

* **Customizable Category Archive Page**: Customize the category archive page with a custom header, description, and image.

* **Article Enhancement Tools**: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more.


## PRO KB FEATURES

* **AI Features**: Content Gap Analysis. Expand training to include notes, posts, pages, and custom post types. Add email notifications for AI insights.

* **Advanced Search**: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results.

* **Granular Content Protection**: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content.

* **Unlimited Knowledge Bases**: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments).

* **Articles Import and Export**: Import or export articles and categories using CSV or XML formats for easy migration or backup.

* **NEW: AI Smart Search**: Display intelligent search results with optional multi-panel sections:
  * **AI Answer** - Get instant AI-generated answers directly from your knowledge base content
  * **Matching Articles** - Browse relevant KB articles with excerpts and direct links
  * **Step-by-Step Instructions** - AI-generated procedural steps for task-oriented queries
  * **Related Keywords** - Discover related topics and keywords to explore
  * **You Can Also Ask** - Get suggestions for related questions
  * **Glossary Terms** - View terminology and definitions relevant to the search
  * **Helpful Tips** - Access AI-generated tips and best practices
  * **Contact Us** - Quick access to support when users can't find what they need
  * Fully customizable layout with column options and section arrangement

* **User Feedback System**: Gather valuable insights with article upvote/downvote and feedback forms.

* **Article Links**: Turn any article into a link that points to PDFs, external documentation, videos, or other resources.

See the [official website](https://www.echoknowledgebase.com/bundle-pricing/) for more details on Pro features.


## 🚀 AI Chat - Turn Your Knowledge Base into a 24/7 Support Pro

Transform your knowledge base into an intelligent chatbot that provides instant, accurate answers to user questions.

**AI Chat** can answer questions by drawing on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source you choose, essentially serving as a chatbot on your site.

**73% fewer repeat tickets (our own numbers)** – After enabling AI Chat, we saw a 73% drop in repetitive questions. Response times shrank, customers got answers faster, and the team could finally tackle higher-value projects *without* hiring extra staff.

### Why Customers Love It

* **Answers in Seconds, Day or Night** – The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies *before* a ticket ever lands in your inbox.
* **Set-Up in a Coffee Break** – A guided wizard takes you from install to "live" in under 30 minutes. No coding, no external APIs, no fuss.
* **Visible ROI, Fast** – Most teams cut repeat questions within the first week, freeing staff for revenue-generating work instead of copy-paste responses.

### AI-Powered Search Integration

Not only does Echo Knowledge Base offer an interactive chatbot, it also **supercharges your site’s search**. When users perform a search, they’ll see the usual article results *alongside* an option to **“Ask AI”** the same question. This means visitors can get immediate, concise answers from your content – without ever leaving the search page. It’s like giving your search bar the power of a support agent, helping users find what they need faster than ever.

**Result:** fewer repetitive support tickets and unanswered questions, happier users, and a support team free to focus on high-value work that moves your business forward.

Bring the latest OpenAI models (GPT-5, GPT 4.1) and Google Gemini models to WordPress. Gemini models can speed up AI Chat and AI Search by up to 50%.

For detailed setup instructions, visit our [AI Integration Guide](https://www.echoknowledgebase.com/documentation/setup-ai-provider-and-key/).

## ⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE

Watch a quick introduction to Echo Knowledge Base and see it in action:
[https://www.youtube.com/watch?v=sLwj8FpfBWc](https://www.youtube.com/watch?v=sLwj8FpfBWc)

## ⭐ PROFESSIONAL LAYOUTS INCLUDED

Echo Knowledge Base comes with multiple layout options to suit your style:

* [Basic Layout](https://www.echoknowledgebase.com/demo-1-knowledge-base-basic-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo1 "Basic Layout") - Clean and simple design
* [Tabs Layout](https://www.echoknowledgebase.com/demo-3-knowledge-base-tabs-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo3 "Tabs Layout") - Organized content in tabbed interface
* [Drill Down Layout](https://www.echoknowledgebase.com/demo-4-knowledge-base-tabs-layout/ "Drill Down Layout") - Intuitive navigation through categories
* [Classic Layout](https://www.echoknowledgebase.com/demo-12-knowledge-base-image-layout/ "Classic Layout") - Traditional documentation style
* [Category Focused Layout](https://www.echoknowledgebase.com/demo-14-category-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5 "Category Focused Layout") - Highlight your main categories

See our comprehensive documentation [here](https://www.echoknowledgebase.com/documentation/ "KB documentation")

## ⭐ ADDITIONAL FEATURES

* **AI Smart Search (PRO):** Introducing AI Smart Search a **first-of-its-kind**, multi-panel search experience. We pioneered a results layout that runs multiple AI prompts in parallel to surface not just an answer or article list, but complementary sections like Tips, Glossary, Related Questions, and more so users get clarity faster.
* **Gutenberg Blocks:** Seamlessly integrate knowledge base elements using the WordPress block editor.
* **Flexible Ordering:** Order articles and categories alphabetically, by date, or manually with drag-and-drop.
* **SEO Optimization:** Built with SEO best practices to help your documentation rank well in search engines.
* **Usage Analytics:** Monitor knowledge base traffic and search queries to understand what users need.
* **Multilingual & RTL Support:** Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages.
* **Responsive Design:** Mobile-friendly and works with any WordPress theme, so your docs look great on all devices.
* **Directory Shortcode:** Use a shortcode to display an index of all articles (great for an A-Z index page).
* **Multi-site Compatible:** Perfect for WordPress multisite networks – manage documentation across multiple sites.
* **Custom URL Structure:** Customize category, tag, and article URLs for a clean and branded structure.
* **Mobile Optimization:** Ensures a smooth reading experience on smartphones and tablets.
* **Content Migration:** Easily convert existing posts or custom post types into Knowledge Base articles.

## ⭐ SEO & ACCESSIBILITY OPTIMIZED

Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device.

## ⭐ EASY TO STYLE WITH PRE-MADE DESIGNS

No coding needed – make it *your* knowledge base with just a few clicks:

* **26 Pre-Made Designs:** Choose from a variety of professional color schemes and styles.
* **One-Click Theme Switching:** Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look.
* **Endless Customization:** Further tweak colors, fonts, and styles to match your brand.

## ⭐ BUILDER COMPATIBILITY

Echo Knowledge Base works great with popular page builders:

* **Elementor & Gutenberg:** Comes with native blocks and widgets for seamless integration.
* **Other Builders:** Fully compatible with Beaver Builder, Divi, Visual Composer, and more.

## ✅ WHY CHOOSE ECHO KNOWLEDGE BASE?

* **User-Friendly:** Designed for ease of use – no coding required and a gentle learning curve.
* **Professional Design:** 26 beautiful, ready-to-use layouts give your docs a polished look out of the box.
* **Highly Customizable:** Extensive configuration options to tailor the knowledge base to your needs.
* **Reliable Support:** Our friendly, Canadian-based support team is ready to help with any questions.
* **Regular Updates:** Continuously improved with new features (our roadmap is packed with upcoming enhancements!).
* **Global Ready:** Translate your documentation and serve users in any language with full multilingual support.

**About Us:** We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.

##_____


>💡 <strong>GO FURTHER WITH ADD-ONS</strong>
>
>
> <strong>PRO Bundle</strong><br>
> See our [PRO Bundle](https://www.echoknowledgebase.com/bundle-pricing/).
>
>
> <strong>Content Protection with Access Manager</strong><br>
> [Access Manager](https://www.echoknowledgebase.com/wordpress-plugin/access-manager/) allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.
>
>
> <strong>AI Features</strong><br>
> [AI Features](https://www.echoknowledgebase.com/wordpress-plugin/ai-features/) enhances your WordPress site with AI Smart Search, AI training from posts, pages, custom post types, and private notes, plus smart daily email notifications summarizing AI Chat and Search activity. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/ai-features/).
>
>
> <strong>Unlimited Knowledge Bases</strong><br>
> Create [Multiple Knowledge Bases](https://www.echoknowledgebase.com/wordpress-plugin/multiple-knowledge-bases/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=multiple-kbs), one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/multiple-knowledge-bases/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=multiple-kbs).
>
>
> <strong>Elegant Layouts</strong><br>
> [Elegant Layouts](https://www.echoknowledgebase.com/wordpress-plugin/elegant-layouts/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=elegant-layouts) adds Grid and Sidebar Layouts. Use Grid Layout or Sidebar Layout for KB Main page or combine Basic, Tabs, Grid and Sidebar layouts in a variety ways. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/elegant-layouts/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=elegant-layouts).
>
>
> <strong>Advanced Search</strong><br>
> Enhance users search experience and view search analytics including popular searches and no results searches. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/advanced-search/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=advanced-search).
>
>
> <strong>Article Rating and Feedback</strong><br>
> Enable users to provide valuable feedback on your articles. Collect analytics on the most and least rated articles. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/article-rating-and-feedback/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=article-rating).
>
>
> <strong>Widgets</strong><br>
> Add Knowledgebase Search, Most Recent Articles and other Widgets and Shortcodes to your documentation, sidebars and pages. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/widgets/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=widgets).
>
>
> <strong>Custom Links for PDFs and More</strong><br>
> Set Articles to link to PDFs, pages, posts and websites. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/links-editor-for-pdfs-and-more/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=links-editor).
>
>
> <strong>Articles Import and Export</strong><br>
> Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. [Learn More](https://www.echoknowledgebase.com/wordpress-plugin/kb-articles-import-export/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=import).
>

* (PRO) Grid Layout [here](https://www.echoknowledgebase.com/demo-5-knowledge-base-grid-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5 "KB Demo 5")
* (PRO) Sidebar Layout [here](https://www.echoknowledgebase.com/demo-8-knowledge-base-sidebar-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo8 "KB Demo 8")
* (PRO) Links [here](https://www.echoknowledgebase.com/demo-9-knowledge-base-add-ons/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo9 "KB Demos 9")

##_____

>⭐ <strong>BLOCKS</strong> ⭐

KNOWLEDGE BASE SEARCH
The Knowledge Base Search block allows users to search for articles within your documentation. Customize the search bar's appearance and functionality.

KNOWLEDGE BASE AI ADVANCED SEARCH (PRO)
The AI Smart Search block provides a GPT-like search experience with intelligent AI-generated answers, step-by-step instructions, related keywords, and more. Display it anywhere using the block or shortcode.

KNOWLEDGE BASE BASIC LAYOUT
The Basic Layout offers a user-friendly grid format for viewing categories, subcategories, and articles. Expand and collapse article lists for easy navigation.

KNOWLEDGE BASE TABS LAYOUT
The Tabs Layout clearly organizes top categories for subject-specific browsing. Within each tab, you can find related articles and subcategories.

KNOWLEDGE BASE DRILL DOWN LAYOUT
The Drill Down Layout helps you navigate extensive documentation with ease. Click on top categories to progressively reveal articles and subcategories.

KNOWLEDGE BASE CATEGORY FOCUSED LAYOUT
The Category Focused Layout resembles the Basic Layout but also displays the number of articles beside each category name.

KNOWLEDGE BASE CLASSIC LAYOUT
The Classic Layout offers a simple, compact view of top-level categories. Click to expand each category and view its associated articles and subcategories.

KNOWLEDGE BASE FAQS
The FAQs block allows you to add frequently asked questions to your documentation. Use the shortcode to display FAQs on any page.

KNOWLEDGE BASE FEATURED ARTICLES
The Featured Articles block displays popular articles on the Knowledge Base Main Page. Customize the number of articles and their appearance within your documentation.

KNOWLEDGE BASE SIDEBAR LAYOUT (PRO)
The Sidebar Layout features a navigation sidebar alongside articles on both the Knowledge Base (KB) Main Page and KB Article Pages.

KNOWLEDGE BASE GRID LAYOUT (PRO)
The Grid Layout presents top categories along with the count of articles in each. Clicking on a category navigates the user to either an article page or a category archive page.

KNOWLEDGE BASE RESOURCE LINKS (PRO)
The Resource Links block allows you to add links to external resources - such as PDFs, videos, and websites - within your documentation.

KNOWLEDGE BASE ADVANCED SEARCH (PRO)
Enhance the user search experience while tracking analytics, including insights into popular queries and searches that yield no results.

##_____

>⭐ <strong>OUR FREE COMPLEMENTARY PLUGINS</strong> ⭐
>
>
> ✅ The **[Creative Add-Ons for Elementor](https://wordpress.org/plugins/creative-addons-for-elementor)** helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. [Learn More](https://wordpress.org/plugins/creative-addons-for-elementor)
>
>
> ✅ **[Show IDs](https://wordpress.org/plugins/echo-show-ids/)** reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. [Learn More](https://wordpress.org/plugins/echo-show-ids/)
>
>
> ✅ The **[Scroll Down Arrow](https://wordpress.org/plugins/scroll-down-arrow/)** is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.
>
>

### Credits

This plugin makes use of the following resources:
* [HTML To Markdown for PHP](https://github.com/thephpleague/html-to-markdown) licensed under the [MIT License](http://www.opensource.org/licenses/mit-license.php)

== Installation ==

Getting started with Echo Knowledge Base is quick and easy. Choose the installation method that works best for you:

### Option 1: Install from WordPress Dashboard (Recommended)

1. Log in to your WordPress admin panel
2. Navigate to Plugins → Add New
3. Search for "Echo Knowledge Base"
4. Click "Install Now" next to the plugin
5. After installation completes, click "Activate"
6. Optional: Configure your knowledge base settings in Knowledge Base → KB Configuration

### Option 2: Manual Installation via FTP

1. Download the plugin zip file (echo-knowledge-base.zip)
2. Extract the zip file to your computer
3. Connect to your web server using an FTP client
4. Navigate to your WordPress plugins directory (/wp-content/plugins/)
5. Upload the 'echo-knowledge-base' folder
6. Log in to your WordPress admin panel
7. Go to Plugins → Installed Plugins
8. Find "Echo Knowledge Base" and click "Activate"
9. Optional: Configure your knowledge base settings in Knowledge Base → KB Configuration

### Quick Start Guide

After activation, here’s how to build your knowledge base in minutes:

1. **Create Your First Article:**

   * Go to **Knowledge Base → Add New Article**.
   * Write your content using the WordPress editor (you can include text, images, videos, etc.).
   * Assign one or more categories to organize the article.
   * Publish the article.

2. **Set Up Your Knowledge Base Layout:**

   * Go to **Knowledge Base → KB Configuration**.
   * Choose a layout design (Basic, Tabs, etc.) that fits your site.
   * Customize colors, fonts, and style to match your branding.
   * Configure navigation options (for example, enable breadcrumbs, search bar, table of contents, etc.).

3. **Add AI Features (Optional):**

   * Enter your OpenAI API key in the AI settings (this key is needed to enable AI Chatbot and AI Search features).
   * Once configured, your AI Chatbot will be live on the front-end and the “Ask AI” option will appear on search result pages.
   * Use AI writing assistance in the editor to help create or improve articles (e.g., check grammar or generate an outline).

For detailed setup and configuration instructions, please visit our [Documentation](https://www.echoknowledgebase.com/documentation/).

== Frequently Asked Questions ==

### General Questions

**Q: Is Echo Knowledge Base compatible with my WordPress theme?**
**A:** Yes! Echo Knowledge Base is designed to work with any WordPress theme. It uses standard templates and hooks, ensuring compatibility across most themes and page builders. You can also use custom CSS to fine-tune the styling if needed.

**Q: How can I customize the appearance of my knowledge base?**
**A:** You have multiple options to customize the look and feel:

* Choose from 26 pre-made professional designs and layouts.
* Adjust colors, fonts, and other style settings in **Knowledge Base → KB Configuration** (no coding needed).
* Use the front-end visual customizer or Gutenberg blocks to see changes in real time.
* For advanced tweaks, add custom CSS or override the template files in your theme.

**Q: Does the plugin support multilingual sites?**
**A:** Yes! Echo Knowledge Base is built with internationalization in mind:

* Works with **RTL** languages out of the box for proper right-to-left text display.
* Fully compatible with **WPML** and **Polylang** for managing multi-language documentation.
* Tested with **GTranslate** and similar plugins for automatic translation.
* You can also add your own translation files (.po/.mo) for any language not already included.

### AI Features

**Q: What AI features are included?**
**A:** Our AI integration provides:

* **AI-powered chatbot** – Provides instant Q\&A using your knowledge base content.
* **AI-enhanced search** – Offers direct answer suggestions on your search results page via the "Ask AI" feature.
* **AI Content Analysis (PRO)** – Automatically analyzes articles for tags usage, readability, and content gaps. Helps you prioritize which articles to improve based on traffic and provides actionable recommendations.
* **Writing assistance tools** – Helps with content creation (grammar and spell checking, plus article outline generation).
* **Intelligent content organization** – Recommends improvements to structure your knowledge base based on content analysis.

**Q: How do I set up the AI features?**
**A:** Setting up AI features is quick and easy:

1. Obtain an API key from OpenAI (for the ChatGPT integration) and add it in **Knowledge Base → AI Settings**.
2. Enable the AI features you want (ChatGPT like chatbot, search integration, writing assistance) – they should start working immediately using your existing content.
3. (Pro) If you have **Echo Knowledge Base Pro**, you can include additional content like pages and posts in the AI’s training data for even better answers.

*(For more details, see our [AI Integration Guide](https://www.echoknowledgebase.com/documentation/setup-ai-provider-and-key/) in the documentation.)*

**Q: What AI models do you support?**
**A:** We support both OpenAI models (GPT-5, GPT-5-nano, GPT-4.1-mini) and Google Gemini models. Gemini models can speed up AI Chat and AI Search by up to 50%, making them an excellent choice for performance-focused deployments.

### Support & Updates

**Q: How can I get help if I need support?**
**A:** We’re here to help! You can:

* Check our [Documentation](https://www.echoknowledgebase.com/documentation/) for guides and troubleshooting tips.
* Contact us via our [Contact Us form](https://www.echoknowledgebase.com/contact-us/) – our support team typically responds quickly.
* Watch our [video tutorials](https://www.youtube.com/@echoknowledgebase/) on YouTube for visual guides.
* Post in the WordPress.org support forum for the plugin – we monitor it and will assist there as well.

**Q: How often is the plugin updated?**
**A:** We release regular updates to keep the plugin improving. Updates often include:

* New features and enhancements (we love adding user-requested features!).
* Performance improvements for faster load times and better scalability.
* Bug fixes and tweaks to ensure the plugin runs smoothly.
* Security patches when necessary, to keep your knowledge base safe.
* Compatibility updates for the latest WordPress versions or third-party plugins.

You can safely update via the WordPress dashboard whenever a new version is available.


### Pro Features

**Q: What features are included in the Pro version?**
**A:** Echo Knowledge Base **Pro** unlocks a range of advanced features and add-ons:

* **AI Content Analysis:** Automatically evaluate article quality with tags analysis, readability scoring, and gap analysis. Prioritize improvements based on article traffic and get AI-powered recommendations to enhance your documentation.
* **AI Smart Search:** Display intelligent search results in a dialog with multiple sections (AI Answer, Matching Articles, Step-by-Step Instructions, Related Keywords, You Can Also Ask, Glossary Terms, Helpful Tips, Contact Us), fully customizable layout, and embeddable via shortcode anywhere on your site.
* **Content Protection (Access Manager):** Restrict knowledge base access to specific users, roles, or groups – ideal for private or internal documentation.
* **Unlimited Knowledge Bases:** Create multiple knowledge bases with separate content (useful for different products or user groups).
* **Extended AI Features:** Train the AI on additional content sources beyond your KB (like pages, posts, or custom post types), receive daily email notifications summarizing AI Chat and Search activity, and access advanced AI tools.
* **Advanced Search Analytics:** Track what users search for, see top search terms, and find out when searches return no results (so you can fill the gaps).
* **Article Rating & Feedback:** Enable users to rate articles and leave feedback, with analytics to show you the most helpful or lacking content.
* **Custom Links (PDFs & External):** Turn articles into direct links to PDFs, external URLs, or other resources while still listing them in your KB.
* **Import/Export Tools:** Bulk import knowledge base articles from CSV or XML, and export your content for backup or migration.
* **Grid and Sidebar Layouts:** Two additional beautiful layouts (Grid and Sidebar) for your knowledge base main page and articles.

For a full comparison and pricing, visit our [Pricing Page](https://www.echoknowledgebase.com/bundle-pricing/). The Pro upgrade is backed by our support and a 30-day refund guarantee, so you can try it with confidence!


== Screenshots ==

1. KB Main Page setup example

2. Article Page features: breadcrumb, back button, print button, Table of Content, widgets, and more

3. Category Archive Page example

4. Frequently Asked Questions shortcode and module examples

5. AI Chat Dialog

6. AI Search results with "Ask AI" button

7. AI Training Data selection and Knowledge Base Sync

8. Basic Layout example with images

9. Classic Layout example

10. Drill Down Layout example

11. Categories Focused Layout example with icons

12. Tabs Layout example with images

13. Readability Analysis report

14. Tags Analysis report

15. Analysis

16. Article Index Directory Shortcode

17. PRO version: Access Manager to restrict access to knowledge base content



== Changelog ==

= 15.900.0 =
Release Date: Dec 13, 2025
* New: All Notes admin screen for AI Training Data
* Update: AI Smart Search prompts are now customizable
* Update: AI Chat History improvements
* Fix: Gemini - make AI aware of conversation history
* Fix: Cleanup and minor fixes

= 15.811.0 =
Release Date: Dec 8, 2025
* UPDATE: AI UI improvements
* NEW: size of Matching Articles section in AI Smart Search
* NEW: AI Chat - background colors for user question and AI reply
* Fix: Cleanup and minor fixes

= 15.700.0 =
Release Date: Dec 6, 2025
* NEW: Google Gemini model support for AI Chat and AI Search - around 50% faster!
* UPDATE: AI Smart Search - remove auto complete and reposition returned results
* UPDATE: WordPress 6.9 compatibility
* Fix: Cleanup and minor fixes

= 15.600.0 =
Release Date: Nov 17, 2025
* NEW: Multiple Training Data collections for AI Chat and AI Search
* NEW: AI Smart Search - multiple sections, customizable layout, shortcode (AI Features PRO)
* NEW: AI Smart Search shortcode
* NEW: AI Smart Search block
* Update: Added support for GPT 5.1 model
* Fix: Cleanup and minor fixes

= 15.500.10 =
Release Date: Nov 6, 2025
* Update: new language translations
* Fix: Cleanup and minor fixes

= 15.400.1 =
Release Date: Oct 16, 2025
* Fix: Cleanup and minor fixes

= 15.400.0 =
Release Date: Oct 13, 2025
* NEW: Content Analysis - Tags Analysis, Readability Analysis, Gap Analysis (PRO)
* UPDATE: Analytics - filters, new analytics data
* Fix: Cleanup and minor fixes

= 15.312.0 =
Release Date: Sept 23, 2025
* Fix: Ordering Wizard

= 15.311.0 =
Release Date: Sept 22, 2025
* Update: AI Chat - display on selected pages only
* Update: AI Search - Ask AI new configuration
* Update: removed legacy non-modular mode
* Update: Sync between KB Template setting and Page Template
* Fix: Cleanup and minor fixes

= 15.220.0 =
Release Date: Sept 8, 2025
* Update: AI Behavior now with fastest, smartest and balanced options
* Update: Adding FAQs to FAQ Group now with search and sorting
* Fix: Cleanup and minor fixes

= 15.210.0 =
Release Date: Aug 28, 2025
* New: Email notifications for AI Chat and Search (Pro)
* Update: vote on AI features
* Update: AI Chat and AI Search improvements
* Fix: Cleanup and minor fixes

= 15.200.0 =
Release Date: Aug 16, 2025
* New: AI Search fixes and improvements
* New: AI Chat fixes and improvements
* Update: RTL support improvements
* Fix: Cleanup and minor fixes

= 15.111.0 =
Release Date: Aug 3, 2025
* New: AI Search - limited beta
* New: AI Chat - limited beta
* Fix: Cleanup and minor fixes

= 15.0.1 =
Release Date: July 13, 2025
* New: AI Search - coming soon
* New: AI Chat - limited beta
* Fix: Cleanup and minor fixes

= 15.0.0 =
Release Date: July 6, 2025
* New: AI Search - answer user questions using AI Chat
* New: AI Chat - user can ask questions and get answers from your Knowledge Base
* Fix: Cleanup and minor fixes

= 14.1.0 =
Release Date: June 28, 2025
* Update: FAQs toggle for public/private visibility
* Update: Archive Page toggle to use KB Main Page or Article Page search settings
* Update: various minor improvements
* Fix: Cleanup and minor fixes

= 14.0.3 =
Release Date: June 16, 2025
* Update: Frontend Editor can be now turns on and off
* Update: various minor improvements
* Fix: Cleanup and minor fixes

= 14.0.1 =
Release Date: June 8, 2025
* Fix: Cleanup and minor fixes

= 14.0.0 =
Release Date: June 8, 2025
* New: Frontend Editor for KB Main Page, Article Page and Category Archive Page
* New: Sticky sidebar
* Fix: Cleanup and minor fixes

= 13.60.0 =
Release Date: May 12, 2025
* Update: FAQ admin pages improvements
* Fix: Cleanup and minor fixes

= 13.52.1 =
Release Date: Apr 24, 2025
* Fix: Legacy search box fix

= 13.52.0 =
Release Date: Apr 21, 2025
* New: Sub category designs for Classic Layout
* Update: FAQ Shortcode generation
* Fix: Cleanup and minor fixes

= 13.51.0 =
Release Date: Mar 23, 2025
* New: AI Chat integration initial release
* Update: Add label for Advanced Search highlight for Articles
* Fix: Cleanup and minor fixes

= 13.41.0 =
Release Date: Mar 15, 2025
* Fix: Cleanup and minor fixes

= 13.40.0 =
Release Date: Feb 23, 2025
* Fix: Cleanup and minor fixes

= 13.30.0 =
Release Date: Feb 14, 2025
* NEW: Grid Layout block (PRO)
* NEW: Sidebar Layout block (PRO)
* Fix: Cleanup and minor fixes

= 13.20.0 =
Release Date: Jan 24, 2025
* NEW: Category slug setting
* NEW: Tag slug setting
* NEW: Advanced Search block (PRO)
* Fix: Cleanup and minor fixes

= 13.11.0 =
Release Date: Jan 4, 2025
* NEW: Tabs layout row setting
* Fix: Cleanup and minor fixes

= 13.10.0 =
Release Date: Dec 7, 2024
* NEW: Search block
* NEW: Basic Layout block
* NEW: Tabs Layout block
* NEW: Drill Down Layout block
* NEW: Category Focused Layout block
* NEW: Classic Layout block
* NEW: FAQs block
* NEW: Articles List block
* NEW: KB Block Template
* Mobile article view improvements
* Fix: Cleanup and minor fixes

= 12.43.0 =
Release Date: Nov 10, 2024
* Update: WordPress 6.7
* Fix: Cleanup and minor fixes

= 12.42.1 =
Release Date: Oct 13, 2024
* Update: Security improvements
* Update: Visual Helper improvements
* Fix: Cleanup and minor fixes

= 12.42.0 =
Release Date: Oct 5, 2024
* Update: Security improvements
* Update: Improvements to Visual Helper
* Fix: Cleanup and minor fixes

= 12.41.0 =
Release Date: Sept 28, 2024
* Update: Improvements to Visual Helper
* Fix: Cleanup and minor fixes

= 12.40.0 =
Release Date: Sept 21, 2024
* Fix: Major clean up and fixes

= 12.33.0 =
Release Date: Sept 14, 2024
* New: Tag Archive Page with separate KB Template
* New: Custom category slug
* Fix: Cleanup and minor fixes

= 12.32.0 =
Release Date: Sept 3, 2024
* New: Visual Helper
* Fix: Cleanup and minor fixes

= 12.31.1 =
Release Date: Aug 1, 2024
* Fix: Cleanup and minor fixes

= 12.31.0 =
Release Date: July 7, 2024
* Update: WordPress 6.6
* New: Utility to convert selected articles to posts
* Fix: Cleanup and minor fixes

= 12.30.1 =
Release Date: June 10, 2024
* Fix: Cleanup and minor fixes

= 12.30.0 =
Release Date: May 27, 2024
* New: Category Archive Page with separate KB Template
* New: Toggle for archive page sub-categories
* Fix: Cleanup and minor fixes

= 12.21.0 =
Release Date: May 11, 2024
* New: toggle article list icons on/off
* New: custom article list icons (Elegant Layout)
* Update: FAQs shortcode with extra parameters
* Fix: Cleanup and minor fixes

= 12.20.0 =
Release Date: Apr 27, 2024
* Update: demo data
* Update: security improvements
* Fix: Cleanup and minor fixes

= 12.11.2 =
Release Date: Apr 5, 2024
* Update: security improvements
* Update: Show KB Main Page tag in list of pages
* Fix: Cleanup and minor fixes

= 12.11.0 =
Release Date: Mar 24, 2024
* Update: WordPress 6.5
* Update: Category Archive Page v3 with more settings and features
* Fix: Cleanup and minor fixes

= 12.0.1 =
Release Date: Mar 8, 2024
* Fix: Cleanup and minor fixes

= 12.0.0 =
Release Date: Mar 8, 2024
* New: Category Archive Page v3 with new designs and settings
* Fix: Cleanup and minor fixes

= 11.42.0 =
Release Date: Feb 25, 2024
* Fix: Cleanup and minor fixes

= 11.41.0 =
Release Date: Feb 25, 2024
* New: FAQs title and location
* New: Articles List title and location
* Update: Drill Down Layout - improved sub-category display
* Update: remove FAQ draft status
* Fix: Cleanup and minor fixes

= 11.40.1 =
Release Date: Feb 16, 2024
* Update: improved loading of settings UI
* Fix: Cleanup and minor fixes

= 11.40.0 =
Release Date: Feb 10, 2024
* New: FAQ Groups and FAQ Group Shortcode
* New: All Articles - add category filter
* Fix: Cleanup and minor fixes

= 11.31.0 =
Release Date: Jan 6, 2024
* Update: Retire Article v1
* Fix: Article View Counter unserialize fix
* Fix: Cleanup and minor fixes

See [changelog.txt](https://plugins.svn.wordpress.org/echo-knowledge-base/tags/13.10.0/readme.txt) for older changelog

